It happens even if you think you have a complete and full proof package supported by the right credentials and work experience.  So what do you do when the officer rejects your application/petition?  Cry foul and make a huge commotion? No, not a good idea unless you want to be on the black list.

Here’s what I’ve done in the past to improve my chances of succeeding.

1. Be polite and professional and ask for the reasons of rejection.

2. If you have the answer to counter the reason(s), offer it and explain how it would address their questions/concerns.

3. If you feel the officer is misinterpreting the NAFTA’s TN guidelines, politely ask without offending the officer to see if you can get a second opinion as that is not your understanding of TN. Tread carefully with this one as the last thing you want is an angry officer.

4. Optional: If you have the luxury of accessing an immigration lawyer via phone, ask if you may contact him/her.  Please note that most (if not all) border crossing offices prohibit the use of mobile phones so ask first!

5. If all else fails, jot down the points of your rejection, thank the officer, and bid farewell.

Remain cool at all times regardless of the response of the officer.  They hold all of the power of your entry so be nice!

Good luck and [shameless plug] use or at least view our samples – they will help!